Terms & Conditions

  • RESERVATION

To complete your reservation is required 30% of the total amount for a deposit (non-refundable) and the 70% balance to be paid 3 days prior to arrival.

*in order of a last-minute reservation kindly contact us directly.

  • CANCELLATION

In any case of cancellation

- 5 hours after the reservation no fees applied.

- 14 days prior to your arrival the deposit (30%) is non-refundable

- 3 days prior to your arrival the full amount (100%) is non-refundable

  • ARRIVAL & DEPARTURE TIME

Check-in: after 15.00 pm 

Check-out: up to 12.00 pm

*For additional information or special request regarding your Check-In & Out, kindly contact us directly 

  • DAMAGES TO THE PROPERTY

In any case of damage inside or outside the Villa kindly contact us directly.

Any damage caused by guests must be charged from them, in order to be replaced. 

  • ENTERTAINMENT AT THE PROPERTY

This agreement is for the sole residential use by the guest for the rental period and not for any other purpose. Entertainment parties and functions involving a large number of invitees are strictly prohibited unless fully approved by us in advance.

  • GUEST INJURY DISCLAIMER

We cannot be held responsible for any death, accident, illness or injuries suffered by you or your guests during your stay at the property under any circumstances.  You undertake to ensure that no children are left unattended. We strongly recommend that you have private medical insurance in place covering your stay in Romania.

  • PETS

Pets are not allowed in the property.

  • CLEANING & MAID SERVICE

The maid services deliver a completely organized and clean Villa. The housekeeping is based on the length of stay, whether it is partial (refresh) or full cleaning.

  • INTERNET SERVICE

For your utmost convenience, we provide you complimentary Wi-Fi access

*Kindly note, that in case of bad weather conditions or technical issues regarding the internet, we will try to find a solution however we are not responsible.

  • VALUABLES

For your own safety, we would like to inform you that the business is not liable for any loss or damage. Valuables left at the property are at the clients' risks. We are not responsible for their loss or misplacement. You undertake to ensure that the windows and doors of the house are left closed and locked when the house is unoccupied.

Always we remain at your disposal, for further information or clarification you may need.

The owner & the entire team of Elatos Sinaia Luxury Villas.